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Source Adventure

terms and conditions

Terms and Conditions

 
Booking


Bookings are only accepted on return of the completed booking form and a 50% Deposit must accompany the booking form unless otherwise agreed. The deposit will be refunded in full if the booking cannot be confirmed by Source Adventure. When bookings are accepted the deposit is thereafter non-refundable. Source Paddlesport reserve the right to make exceptions to the above where instances dictate.


Payment


Where no other terms have been specifically agreed in writing payment shall be due in full prior to the day of the course. Where terms have been agreed any sums not paid by the customer by the due date shall bear interest of three percent per annum above the Bank of Scotland base lending rate per annum or part thereof from the due date to the date when payment received. The time of payment shall be the essence of the contract.


Cancellation


The customer may cancel their booking up to 28 days before the date of the activity with no charges leveled except for a 15% deposit. All cancellations must be notified in writing and signed by the person who originally made the booking; they are accepted as of the date received by Source Adventure. Any cancellation received after the 28-day period will carry charges to cover any costs incurred by Source Adventure but not exceeding 50% of the full cost of the activities booked. If the booking is cancelled in the last seven days prior to the date of activity no refund will be provided and the participant is eligible to pay the full balance. Source Adventure reserves the right to cancel any activity on the day of the event if weather conditions put the participants into danger. Source Adventure retain the right to cancel admission or cut short the activity if Source Adventure beleave the participants actions or state of mind is inappropriate and or unsafe.  The Company’s decision is final. Alternate activities may be offered where possible or a refund given if outside of human control i.e. the weather.


Participating Numbers (Group bookings)


The customer will supply Source Adventure with fixed numbers of participants no later than 28 days before the date of the event. Any reduction after that date will incur a cost to the customer that will cover the operating costs of Source Adventure for that session. Where a customer on the day fails to attend or is late for his session due to no fault of Source Adventure the customer will have no recourse for any refunds. Any increase in participating numbers will only be accepted by agreement and will be at an additional basic per person cost.


Equipment and Clothing


Source Adventure can upon hire provide all equipment required to participate in the chosen activities including Buoyancy aids, helmets, paddle and craft. Source Adventure will not supply clothing or footwear to its customers. Source Adventure does not take responsibility for providing suitable clothing to participate in its activities and takes no responsibility for loss or damage to personal effects or clothing. Any equipment hired from Source Adventure damaged by a participant in circumstances where instruction has not been followed will be charged to the person responsible.


Instruction and Insurance

Source Adventure will provide all instruction, and insurance for those persons participating in activities. Source Adventure reserves the right to decline individual participants on the day of the activities if they are not in a fit condition to undertake the activities chosen. All participants must be made aware by the person booking that outdoor activities carry an element of risk. Source Adventure have tried to minimise the risks involved to participants but participants will only be accepted on the understanding that they are aware of these risks and wish to participate of their own free will.

 

 

 

Adventurous Activities Licensing Authority Institute for Outdoor Learning

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